Huawei Y9 Prime

No Return & Refund Policy:

At Adaptive Gear, we take pride in offering high-quality products and services. Due to the nature of our business and to maintain the integrity of our operations, we have a strict "No Return & Refund" policy. Once an order has been placed and confirmed, it cannot be returned for a refund.

In the event of a cancellation of your order, we offer the following options:

• Exchange for an item of the same price: If you wish to cancel your order, you have the option to exchange it for another item of equal value from our store. You can select any product of the same price or lesser, and we will process the exchange accordingly.

• Add up the price: Alternatively, if you decide to cancel your order, you have the option to add up the total order amount as store credit. This credit can be used for future purchases on our website. You can shop at your convenience, and the credited amount will be applied towards your new order.

Please note that these options are only applicable to cancellations made before the order has been shipped. Once the order has been dispatched, we are unable to process any cancellations or refunds.

We encourage all our customers to carefully review their orders before finalizing the purchase to ensure that the selected items meet their requirements. If you have any questions or concerns about our products, please feel free to contact our customer support team, who will be more than happy to assist you with any inquiries.

At Adaptive Gear, we are committed to providing a seamless and satisfactory shopping experience. We appreciate your understanding of our No Return & Refund Policy, as it allows us to continue delivering top-notch products and services to our valued customers. Thank you for choosing Adaptive Gear for all your needs

Shipping Information:

At Adaptive Gear, we are dedicated to ensuring that your orders reach you in a timely and secure manner. To provide you with the best delivery experience, our shipping department collaborates with multiple reliable carriers, including Courier Guy, Paxi, and PostNet. Depending on your location and preference, we will assign the best available option for your delivery.

When you place an order with us, our shipping team carefully reviews the shipping details provided during the checkout process. We take into consideration your location, delivery timeframe, and any specific delivery preferences you may have indicated. Based on this information, we will select the most suitable carrier for your order.

Our shipping options include:

• Courier Guy: Fast and reliable, Courier Guy offers door-to-door delivery services, ensuring your package is delivered directly to your specified address. This option is ideal for customers who require quick and secure deliveries.

• Paxi: Paxi provides a convenient and affordable delivery option through their network of collection points. If you prefer to pick up your package at a Paxi collection point near you, this option may be the best choice.

• PostNet: With numerous locations across the country, PostNet is a convenient choice for customers who prefer to collect their packages from a nearby PostNet branch.

Please rest assured that regardless of the carrier chosen, our shipping team will monitor your order's progress until it reaches its destination. We aim to provide real-time tracking information, enabling you to stay informed about the status of your delivery.

At Adaptive Gear, we strive to make your shopping experience as convenient and enjoyable as possible. Our shipping department works diligently to ensure that your order is dispatched promptly and delivered through the most suitable carrier based on your preferences.

If you have any specific shipping requests or questions, please feel free to reach out to our customer support team. We are always here to assist you and provide you with the best shipping solution for your needs. Thank you for choosing Adaptive Gear for all your online shopping needs.

• Battery Capacity

  4,000 mAh

  Screen Size

  6.6 inches

  Broadband Generation

  4G

  Cellular Network

  CDMA Network, GSM Network, Wlan

  Color

  Black, Blue, Green, Midnight Black, White